Position Overview
A growing industrial manufacturing organization is seeking a Quality Control Documentation Specialist to support the compilation, review, and validation of technical documentation tied to customer orders. This individual will play a critical role in ensuring all required documentation is complete, accurate, and compliant prior to product delivery.
This position is highly detail-oriented and documentation-focused, with strong cross-functional interaction across production, quality, and customer representatives. The role is primarily office-based, with occasional interaction on the production floor as needed. On-Site Mon-Friday.
Key Responsibilities
• Review and record documentation requirements for customer orders based on internal quality control instructions
• Compile and organize all required documentation throughout the production process, including test reports, inspection reports, and certificates of conformity
• Ensure completeness, accuracy, and integrity of all documentation prior to shipment
• Proactively follow up with internal teams to obtain missing or incomplete documentation
• Identify and escalate documentation issues, partnering with production and quality teams to resolve gaps and maintain delivery timelines
• Coordinate production stoppages or checkpoints that require customer or third-party inspector presence
• Interface with customer representatives and third-party inspectors during on-site inspections to ensure documentation compliance
• Maintain and update internal quality documentation databases and tracking systems
• Generate and distribute reports on a scheduled basis
• Support document control processes including archiving and retrieval of records
• Assist with additional quality and documentation-related tasks as needed
Qualifications
• Technical degree or relevant industry experience
• 3 to 5 years of experience in quality control and documentation within a manufacturing environment
• Strong proficiency in Microsoft Excel and overall Microsoft Office Suite
• Experience working with technical documentation, compliance records, or manufacturing documentation packages
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Problem-solving mindset with a focus on continuous improvement
• Strong communication skills and ability to collaborate cross-functionally
• Ability to exercise sound judgment and work independently
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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